I help leaders
and teams thrive
through change
and uncertainty
The Seven C's of Leadership Resilience
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Calm | Compassion | Challenge | Capability | Control | Connection | Commitment |
---|---|---|---|---|---|---|
Maintaining a sense of calm that helps others respond to issues in a positive, resilient way. | Showing kindness, compassion, and empathy with others, fostering trust and mutual respect. | Encouraging and supporting others to approach problems and opportunities with a bold “can-do” mindset. | Leveraging strengths in your team while encouraging them to hold a growth-mindset. Providing means for the team to gain the skills and knowledge needed to surmount challenges. | Empowering and enabling others to take charge of their proper areas of responsibility and autonomy. Clarifying what they can control, what they can’t, and what they can influence. | Growing cohesive connections and maintaining healthy relationships. Asking for support and offering to others in need. | Having a sense of purpose and meaning. Inspiring belief in and support for bigger-than-self goals. Believing that one’s presence and actions are valued and appreciated by others. |
Do You Know Your Leadership Resilience Quotient?
Bill Hefferman
I am a consultant and speaker focused on leading for resilience. I guide leaders and teams through tough issues and challenging times.